Furniture Merchandise Quality Associate

Job ID
Delivery & Distribution - Furniture Assemble Associate


Love What you Do.


“We really have a team mentality here. If the Delivery Associates finish their work early and see we are still working, they pitch in and help.  The same is true for all of us…it is really motivating to have this much camaraderie." – Kirke, Furniture Merchandise Quality Associate


Room & Board – Home furnishings that offer the best of modern design and American craftsmanship with a focus on sustainability.


Room & Board is a wonderful place to find your life’s work.  Since opening our doors in 1980, our focus has been on the customer.  At Room & Board, we offer the best of modern design and American craftsmanship.  We value our customers and consider it a privilege to help them create homes they love.  


Filled with positive people who enjoy what they do, Delivery Center staff members treat teammates respectfully and focus on building a sense of community. 


About our Merchandise Quality Associates:


Our Furniture Merchandise Quality Associates work within our Delivery Centers to pull, inspect, assemble and prepare furniture for the delivery team. They are responsible for ensuring Room & Board customers receive furniture, representative of the high-quality products they saw in our showroom or online.


Our Furniture Merchandise Quality Associates enjoy working with their hands and using a variety of small power tools to prepare and assemble the furniture.


While many of our Furniture Merchandise Quality Associates come to us with an interest in home furnishings, others do not, yet quickly find they enjoy working with beautiful, handcrafted furniture.


  • This is a physically-demanding role.  Furniture Merchandise Quality Associates must be able to repeatedly lift 75-100 pounds independently throughout their day.
  • Pass a criminal background check, pre-employment physical and physical abilities test. 
  • Must practice safe working habits.

Our Furniture Merchandise Quality Associates’ strengths include:

  • Building strong relationships with their delivery partners to ensure customer satisfaction. 
  • Being self-driven and focused throughout the day. 
  • Paying attention to fine details while working with solid wood and other natural materials.
  • Problem solving in a variety of situations.
  • Working productively and effectively in a fast-paced environment.




The schedule for this role is 8:30 a.m. to 5:00 p.m. with a Monday through Friday schedule.  Some Saturdays may be required. 


We offer:

  • A strong hourly wage.
  • A comprehensive benefit package, including three weeks of paid vacation.

To view all benefits offered by Room & Board, please visit 


Throughout their career, our Merchandise Quality Associates enjoy being able to go deeper in their roles and are given additional opportunities to serve within their teams and communities. 


About our Billerica, Massachusetts Delivery Center:

  • Our Billerica Delivery Center serves our customers in the Boston metro area. 
  • Location of Delivery Center: 1 Enterprise Drive, Suite 100; Billerica, MA 01821
  • Our 29,000-square-foot facility is beautifully landscaped and welcoming for both customers and staff members alike.
  • Billerica was recently noted as one of Massachusetts' top five most affordable cities; boasting two rivers, numerous parks, Lake Nuttings and a classic New England town center.

To learn more about working at Room & Board, visit


Building common ground through understanding and shared experiences. We’re better together.



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