Love What You Do.
Room & Board – Home furnishings that offer the best of modern design and American craftsmanship with a focus on sustainability.
Room & Board is a wonderful place to find your life’s work. Since opening our doors in 1980, our focus has been on the customer. At Room & Board, we offer the best of modern design and American craftsmanship. We value our customers and consider it a privilege to help them create homes they love.
Filled with positive people who enjoy what they do, Delivery Center staff members treat teammates respectfully and focus on building a sense of community.
About our Customer Support Associates:
Our Customer Support Associates have a unique role focused on creating a seamless delivery experience for our customers. They work in an office setting within our Delivery Centers and facilitate customer deliveries, being mindful of both the customers’ needs as well as delivery team efficiencies.
Room & Board stands behind its entire product line - Our Customer Support Associates work in partnership with both retail and delivery team members to uphold this commitment.
Because of the nature of this role, our Customer Support Associates work with customers primarily over the phone - They enjoy this type of interaction and have excellent verbal communication skills.
Responsibilities for this role include, but are not limited to:
Our Customer Support Associates’ strengths include:
To view all benefits offered by Room & Board, please visit https://www.roomandboard.com/careers/benefits-wellbeing.ftl
Throughout their careers, our Customer Service Associates enjoy being able to go deeper in their roles and are given additional opportunities to serve within their teams and communities.
Building common ground through understanding and shared experiences. We’re better together.