• Retail Store Manager

    Job ID
    Retail - Leadership
  • Overview

    Love What You Do.


    Our collaborative spirit leaves little room for bureaucracy and cumbersome rules. Instead we keep it simple, take accountability, solve problems and ultimately do the right thing. We believe in each other.

    We are searching for a Retail Leadership Associate to join our New York team in our beautiful Chelsea showroom. Our New York market sales are in excess of $70M, thanks to an amazing team of 50 career oriented sales/design professionals and the guidance of our leaders. 


    Why you’ll love working here:

    • We’re rooted in philosophies, not rules, so you are empowered to make decisions
    • Lead and inspire high caliber design and sales professionals to engage in work that they are passionate about while offering an incredible customer experience and helping customers create homes they love
    • Be a part of a collaborative environment where meaningful relationships and partnerships matter
    • Surround yourself with beautifully designed long-lasting furniture and accessories
    • Enjoy a strong competitive salary and a comprehensive benefits package including three weeks of paid vacation


    About our Leadership Associates:

    Our Retail Leadership Associate reports to the Retail Market Manager and, in partnership with that role, has the authority and responsibility to lead their market in a way that creates an exceptional experience for our customers. They accomplish this through leading and mentoring a team of sales professionals who are empowered and confident in their ability to provide design solutions to their customers. They play a key role in the professional development of our design professionals.


    Our Retail Leadership Associates understand how their customers live and shop. They leverage Room & Board's assortment to maximize the selling floor and therefore meet customer needs. They are passionate about Room & Board's design aesthetic and weave their understanding into the showroom experience. They create meaningful store events that provide opportunities to deepen connections with existing customers as well as reach new customers.


    Our Retail Leadership Associates are involved in the development of a strategic business plan that adjusts to the changing needs of their market. They play a role in the planning process, forecasting market sales, location headcount and salary plans, and all controllable expenses.



    Position Requirements:

    • Individual must have a minimum of seven to ten years of leadership experience leading teams in a customer-centric, fashion/design-savvy retail environment and have a passion for design and working on the sales floor with customers.
    • Must have exceptional communication skills, demonstrate confidence, detail and organization, and understand that their success is tied to the growth and development of the team they lead.
    • Surround yourself with the right people and support our commitment to hiring top talent that fits our culture.
    • Focus on individual and collective development of staff members supporting experiences that enrich their careers and support their personal and professional growth.
    • Understand the needs of the team and provide education that inspires their continued development and success.
    • Communicate clear expectations, provide timely and specific feedback and explore meaningful ways to recognize staff members.
    • Collaborate on communication strategies that support an effective cascade of information to the team that includes forums for feedback.
    • Be a champion for the company and build trust with the team through transparent communication, explaining the whys behind the decisions that we make and the benefits of those decisions.
    • Be an advocate for your business by building collaborative relationships with partners outside your four walls and educating them about your business. 


    We offer:

    • A strong competitive salary.
    • A comprehensive benefit package, including three weeks of paid vacation.

    To view all benefits offered by Room & Board, please visit: https://www.roomandboard.com/careers/benefits-wellbeing.ftl


    About Room & Board:

    Room & Board is a privately held, national retailer of modern home furnishings based in Minneapolis, Minnesota with locations across the country. Since 1980, we’ve been providing extraordinary experiences for our customers as we help them create homes they love. We create exclusive contemporary designs and believe expertly crafted American-made furniture offers the best value in terms of quality, design longevity and environmental sustainability.

    We seamlessly serve our customers through 15 stores, a robust e-commerce site, Business Interiors channel and Customer Care support. Join us and love what you do. It makes for a great day at work.


    To learn more about working at Room & Board, visit www.roomandboard.com/careers.

    Building common ground through understanding and shared experiences. We’re better together.


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