• Retail Store / District Manager (Home Furnishings & Design)

    Job ID
    2018-2466
    Location
    US-CO-Denver
    Category
    Retail - Leadership
  • Overview

    Love What You Do.

     

    As a Retail Market Manager in our Denver retail store you will join an established (est. 1991 – one of our first locations!), yet growing, 31,000 sq. ft. store located in the Cherry Creek North shopping district. You’ll find our Denver retail store to be a beautifully designed space filled with natural light and positive energy, where you will feel at home. Our team of diverse design professionals are passionate about working together to help customers create homes they love. You’ll be responsible for driving annual market sales of nearly $30 million and a leading talented team of 20+ (2 leadership associates and 18+ design, inventory and visual associates) serving Denver and the surrounding area.

     

     

    Why you’ll love working here:

     

    • We’re rooted in philosophies, not rules, so you are empowered to make decisions. Our collaborative spirit leaves little room for bureaucracy and cumbersome rules; instead we keep it simple, take accountability, solve problems and ultimately do the right thing.
    • You’ll lead and inspire high caliber design and sales team, in a non-commissioned work environment, to engage in work that they are passionate about while working collaboratively to provide an incredible customer experience guiding our customers create homes they love.
    • You’ll value our collaborative environment where meaningful relationships and partnerships across the showroom, delivery center and Central Office truly have substance and matter.
    • Our products are beautifully designed and well-made representing talented American craftspeople.
    • Our unique, progressive benefits go beyond the basics of health insurance and vacation to support you physically, emotionally and financially. You’ll receive a strong competitive salary, including bonus plan, and a comprehensive benefits package including three weeks of paid vacation, generous 401(k) match, profit sharing, and several perks. To view all benefits offered by Room & Board, please visit: https://www.roomandboard.com/careers/benefits-wellbeing.ftl

     

    About our Retail Manager

     

    We are seeking a proven manager who will build a high caliber team of career-minded design/sales professionals. This individual will ensure that this talented and diverse team is confident in solution-based selling and is empowered to make decisions in the best interest of the customer.

     

    The successful candidate will also have a passion for modern design and bring an understanding of the Denver customer -- how they live and where they shop. This individual will value collaboration and foster this within the team. Working closely with the Delivery Center team, the Retail Manager will be strategic in their understanding of the market, customers and competition to achieve results.

     

    Position Requirements

     

    • Responsible for the financial success of the Denver market, with accountability for market sales, including revenue generated in the store, online and through our Customer Care (phone) channel for the market.
    • Lead, inspire, develop and challenge the team to continually focus on the needs of the customer, design confidence while growing in their responsibilities and contributions to the success of the Denver team.
    • Oversee showroom merchandising to meet the unique needs and represent the Room & Board brand to the Denver customer base.
    • Inspire rich personal connections to the Room & Board brand that continue to create a growing base of loyal customers.
    • Create and host meaningful store events or event sponsorships that provide opportunities for us to strengthen relationships with existing customers and reach new customers.
    • Confidence with technology and openness to innovative ways of working as we keep pace with the changing needs and expectations of our customers and business will be paramount to the success of this role.

     

    Preferred Qualifications

     

    Given the scope and expectations of this role we are seeking someone with a minimum of 10 years retail leadership experience with demonstrated attributes and successes aligned to the requirements of the position. Historically, we have found that our most successful leaders have left the high travel and feverish pace of regional roles for equal challenges, autonomy and rewards as a Retail Market Manager at Room & Board.

    About Room & Board

     

    Room & Board is a privately held, national retailer of modern home furnishings based in Minneapolis, Minnesota with locations across the country. Since 1980, we’ve been providing extraordinary experiences for our customers as we help them create homes they love. We create exclusive contemporary designs and believe expertly crafted American-made furniture offers the best value in terms of quality, design longevity and environmental sustainability.

     

    We seamlessly serve our customers through 15 stores, a robust e-commerce site, Business Interiors channel and Customer Care support. Join us and love what you do. It makes for a great day at work.

     

    Building common ground through understanding and shared experiences.
    We’re better together.

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