You're a passionate warehouse manager / operations leader who brings a customer-centric and supportive leadership style. Discover a career designed to be different.
At Room & Board, the leaders of our delivery centers are the foundation of our business; it's crucial they understand their customer, cultivate our culture, develop high caliber teams and contribute to building their business. As a Warehouse Manager / Operations Leader, you will report to and be a strong partner to our Delivery Market Manager. You will bring your passion as a leader of people to lead, inspire and develop a team of 12± (direct reports) full-service Merchandise Quality professionals responsible for the preparation and merchandise quality control of high quality, American-made home furnishings before being delivered to residential and business customers throughout the local Twin Cities area.
Our delivery center is a 74,000 sq. ft. facility comprised of a team of 70± staff members (delivery, merchandise quality, inventory, repair and customer support) serving local and national customers with an average outgoing daily volume of 10,000 cubes representing an average of 185 deliveries per day. The delivery center is also a partner to our local showroom and outlet store and supports several initiatives involving teams at our Central office in Golden Valley and other delivery locations throughout the country.
Location: 4600 Olson Memorial Highway, Golden Valley, MN
Schedule: 6:00AM to 2:30PM Monday - Friday with additional hours and/or flexibility as needed to fulfill obligations of the role.
Delivery Warehouse Manager / Distribution Supervisor / Team Leader
You will contribute your leadership experiences and talents as a Warehouse Manager / Operations Leader in the following ways: delivery warehouse manager / warehouse supervisor
- Your team is career oriented and engaged in their work. You will inspire and lead a team that is self-directed and requires your leadership, not day-to-day direction.
- You genuinely enjoy developing others. You'll offer experiences that enrich individual careers, support their personal and professional growth and foster a learning environment. You will bringing individual strengths together as a unified team.
- Your staff members find joy in serving the customer. You’ll bring a customer-centric and supportive leadership style comprised of high standards and integrity as you support a high-performing team in providing a positive and seamless customer experience. Your team is confident on their feet and understand the impact their decisions have on the business and our reputation.
- You're a strategic, yet hands-on leader. You'll roll up your sleeves when needed in managing the day-to-day as you build toward the long-term strategy.
- You're a relationship builder. You'll value building meaningful relationships with your peers. You seek the insight of other leaders and reach out frequently to share ideas, garner feedback and offer your collaboration.
- You are consistent and fair. You'll create an environment of trust where meaningful feedback is truly seen as a gift.
- You bring a safety-first mind set. You'll strategize and support processes that promote efficiencies and maintain a safe, clean and organized work environment.
- You're business savvy. You'll support all financial and operational aspects and manage with fiscal responsibility. You also understand how your actions affect the near- and long-term health of the business.
Where you shine as a Warehouse Manager / Operations Leader (the qualities you'll bring): Delivery Warehouse Manager / Distribution Supervisor / Team Leader
- You are passionate about developing others. You foster an inclusive environment that is positive, respectful and forward thinking. You support and encourage each other, practice kindness and make sure all voices are heard. You paint vision for your team and strive to do the right thing. Learn more about our culture of respect.
- You welcome the challenge of unfamiliar opportunities. You effectively respond to change and shift gears comfortably without being knocked off balance by the unexpected. You are knowledgeable about the business and have the ability to adjust key strategies and business practices quickly. You are adept at both leading and following, and are open to trying new approaches to arrive at a solution.
- You bring a strong eye for detail and quality. Your team will draw inspiration from your hands on engagement with our product, watching as you lead by example to ensure each customer order is accurate, appropriately protected and meets Room & Board’s standards for quality and design. You take pride in getting it right the first time.
- You communicate your support, excitement and vision for the future. You engage the team on an emotional level and answer the question as to WHY strategic steps need to be taken. You are able to build momentum and gain the team’s commitment to move toward something new or unknown.
- You encourage open and respectful debate. You always let others know where they stand and have the ability to do the right thing in a direct, respectful and timely manner. You don’t shy away from personal responsibility in the face of adversity.
- You lead with enthusiasm and a collaborative spirit. You bring a positive energy that is contagious and a key factor when it comes to turning the day around. And when it comes to moving mountains, people naturally gravitate toward your mission.
The experiences you’ll draw from and the qualifications you’ll bring as a Warehouse Manager / Operations Leader: delivery warehouse manager
- Experience in warehouse, inventory, logistics, delivery, distribution and/or retail management with an operational focus, with 3 to 5 years of effective leadership in leading and inspiring a team of service professionals, ideally in a customer-facing environment.
- A demonstrated confidence, high standards when it comes to detail and organization, and a belief that your success is tied directly to the growth and development of the team you lead and how you treat others.
- Exceptional communication skills – both verbal and written.
What you can expect from us as a Warehouse Manager / Operations Leader: Warehouse Manager / Distribution Supervisor / Team Leader
- You’ll enjoy a competitive salary and our unique, progressive benefits that go beyond the basics of health insurance and vacation to support you physically, emotionally and financially including by offering 401(k), profit sharing, three weeks of paid vacation, free financial adviser and more. Visit our career site to learn more.
- Salary: $73000 - $83000 / year
depending on experience and demonstrated leadership qualities - You'll find a culture where our collaborative spirit leaves little room for bureaucracy and cumbersome rules. Instead we keep it simple, take accountability, solve problems and ultimately do the right thing. We are a people-first company. One of our deepest beliefs is in everyone’s right to be treated equally and respectfully. We let this guide our actions every day. We believe in each other. View the principles that guide how we work..
- You'll join a company of talented and diverse professionals who are passionate about working together to help customers create homes and spaces they love. #weareroomandboard
Application Deadline: The position will remain open until filled; there is no specified deadline.
Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status. It is also our policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.
Discover a career designed to be different.
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