Facilities Manager (Retail & Delivery Portfolio)

Room & Board’s retail stores and delivery and distribution centers located across the country are a solid reflection of our brand ethos and unwavering commitment to excellence. Join the team responsible for supporting and driving operational excellence across our facilities and discover a career designed to be different.

Join our team as a Facilities Manager, where you'll take the lead in fostering strong relationships with our retail and distribution/delivery center partners. You will be the trusted resource for our leaders, providing expert guidance and advice on all things related to facility management. In this role, you’ll be responsible for maintaining the safety, functionality, and overall environment of these key locations. You’ll work closely with site leaders, vendors, and contractors to ensure smooth operations, and you'll be given the autonomy to proactively keep these spaces operational and inspiring for both staff and customers. Reporting directly to the Director of Real Estate & Construction, you’ll collaborate with two peers to drive success throughout the organization.

Location - Our Central Office

4600 Olson Memorial Highway

Golden Valley, MN 55422

This is a hybrid role with a minimum of 3 days in the office, including some flexibility to support the team and/or business needs.

As a Facilities Manager you will share your talents in the following ways:

• Exceptional Relationship Building: You’ll proactively partner with location managers, leadership teams, and vendors, offering expert advice on facility-related matters. As the go-to resource, you'll manage vendor relationships to ensure high-quality service and alignment with business needs, fostering strong partnerships that support smooth operations and efficient problem-solving.
• Problem Solver: With your understanding of construction means and methods, you’ll identify and address issues early, troubleshoot effectively, and resolve problems quickly to minimize disruption. Whether handling building systems or urgent facility matters, your ability to find solutions will be crucial to success.
• Construction & Property Management Knowledge: Drawing from prior experience in facilities, construction, property management, or construction administration, you’ll use your technical expertise to navigate the complexities of building systems and processes while managing a wide range of facility projects.
• Financial Acumen: You’ll manage budgets, assess project costs, and provide financial planning support for capital improvements, repairs, and services. A basic understanding of construction finance will be essential for making fiscally responsible decisions that align with business priorities.
• Agility & Adaptability: This role requires someone who can quickly adapt to changing needs and priorities. You will need to juggle reactive facility issues with long-term planning, always maintaining a high level of organization and ensuring timely follow-through.
• Communication Skills: You’ll regularly coordinate with internal teams and external contractors, ensuring successful project delivery while minimizing any negative impact to the team and customers. Clear, effective communication will be key in keeping all parties informed and aligned.
• Efficiency & Process Improvement: Your ability to streamline processes and improve efficiencies across documentation, workflows, and resource management will contribute to the overall success of the team and company-wide initiatives.
• Sustainability, Safety & Security Support: You will also play a key role in supporting company-wide sustainability, safety, and security efforts, ensuring that facility operations align with these important initiatives to promote a safe, secure, and environmentally responsible workplace.

The qualifications and experiences you bring as a Facilities Manager:

• 5+ years in facilities management, property management, or roles with a strong customer service and project management focus.
• Solid understanding of construction means, methods, and systems, with experience in facilities, property management, or construction administration.
• Strong financial acumen and experience managing budgets, with a keen ability to apply basic construction finance knowledge.
• Excellent verbal and written communication skills with the ability to build relationships across internal and external teams.
• Proven problem-solving abilities, with a strong analytical mindset and ability to manage issues quickly and efficiently.
• Exceptional organizational skills and a track record of timely follow-through and issue resolution.
• Solid organization skills with a track record for timely follow through and issue resolution.
• Experience with building system issues and solutions is preferred, though not required.

You embody these core attributes and qualities as a Facilities Manager:

• You maintain high standards, with exceptional organizational skills and a sharp attention to detail.
• You consistently improve operational efficiencies and have a proven track record of delivering projects on time and within budget.
• You excel at building strong, lasting relationships with peers and vendors, holding them accountable to the highest standards of quality and value for the company.
• You see customer service as a commitment, always responding swiftly with a "how can I help" attitude and a dedication to meeting the needs of your team and partners.

What you’ll find working here as a Facilities Manager:

• Salary: $85,000 - $105,000 / year.
• Benefits that focus on holistic well-being. The whole person matters, not just the one who shows up for work. That’s why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer several awesome perks to help you thrive in every aspect of life. Picture this: three weeks of paid vacation, a generous 401(k) match, profit-sharing, and a whole bunch of cool extras. We're talking about benefits that cover you from head to toe – physically, emotionally, and financially.
• Meaningful work. We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive and beautiful.
• A culture of respect. We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated.
• To view our benefits in detail and to learn more about our culture, please visit our career site at https://www.roomandboard.com/careers.

Application Deadline: The position will remain open until filled; there is no specified deadline.

Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship. To view our benefits in detail and to learn more about our culture, please visit our career site at https://www.roomandboard.com/careers.

Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status. It is also our policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

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